When it comes to having the best possible impact on a business or organization, employee attitude certainly helps. But it isn't everything. No one thing is everything.
Identifying and developing key talent is far more complex than merely finding people who have a good attitude.
I learned this in college. I played basketball my freshman year at Towson University. I was walk-on and I had always dreamed of playing division 1 college basketball. The hair! The short-shorts. C'mon, quite the look, right?
I had a great attitude. I had a great work ethic. I helped other guys on the team study for tests. I was all in as a teammate. But I never got any playing time other than a few minutes here and there in mop-up situations. At the time I didn't fully understand why. Like a lot of immature employees, I groused about the unfairness of it all.
Later, I realized there was nothing unfair about my lack of playing time. Despite all of my positive attributes, I lacked the skill set to deliver on the key performance indicators of a college shooting guard: points per game average, high shooting percentage, ability to hit shots under pressure, defense, rebounding, and assists.
In all of those key measurables, I was lacking--sorely, as a matter of face. Now much of what my college coach--who later became a broadcast partner of mine--evaluated came from a gut level hunch. He was experienced. He had seen enough players over the years to know I was good enough to make the team, but not yet good enough to see much playing time. I had more potential than production.
All these years later, those lessons echo with me. In business we see the same scenario. Employees who don't feel like they are getting enough "game time," and don't know why. Leaders and managers who have to operate on gut instinct but would like something more tangible to base decision on.
Enter Trigger. It will show you the real value and employee brings to the business. And as a leader it will give you invaluable guidance in deciding who does and who doesn't belong on your team. And when your people come to you and ask, "What do I need to improve on to become a more valued member of this team?" You will be able to give feedback that's far more helpful than when my college coach just shrugged and said, "Everything."
If you would like to see how Trigger can help your organization identify and develop talent, click the schedule a demo button below.