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Juliana Withers, Customer Success Team

Juliana Withers, Customer Success Team


Recent posts by Juliana Withers, Customer Success Team

12 min read

Customer Success Story: Managers into Leaders

By Juliana Withers, Customer Success Team on Apr 29, 2022 10:46:34 AM

Topics: Communication Employee Engagement Employee Wellbeing Work Culture Customer Success Story Holistic Support Employee Experience Managers into Leaders Leadership Development
2 min read

The Manager Influence

By Juliana Withers, Customer Success Team on Apr 20, 2022 10:51:42 AM

Yesterday, we held our first in-person Lunch and Learn, hosted by our friends at Harkins Builders in Columbia, Maryland. Special thank you to everyone who was able to make it! We had so much fun seeing our users in person and exploring the topic of Am I a Good Manager?  

Topics: Continuous Performance Management Strong Leadership Employee Engagement Work Culture Two-Way Communication Managers into Leaders
2 min read

Introducing Managers into Leaders

By Juliana Withers, Customer Success Team on Apr 13, 2022 10:47:59 AM

Topics: Talent Development Employee Engagement Work Culture Managers into Leaders Better Workplaces
4 min read

Confidence is Contagious

By Juliana Withers, Customer Success Team on Apr 6, 2022 12:51:48 PM

Topics: Strong Leadership Work Culture Two-Way Communication Employee Experience Managers into Leaders
2 min read

Facilitating a Growth Mindset

By Juliana Withers, Customer Success Team on Mar 16, 2022 5:38:40 PM

In March's Lunch and Learn, Facilitating a Growth Mindset, our users took a deep dive into how they can foster resilience and retention by shifting the perspective of their teams.  In an ever-evolving work world, having Team Members who can face challenges with confidence is a trait that helps everyone thrives.  Having even just one Team Member who is stuck in a fixed mindset can slow progress.  In this month's Lunch and Learn, our users exchanged ideas and best practices for how they can facilitate a growth mindset in their check-in discussions, developing long-term resilience amongst their team.  

Topics: Employee Feedback Employee Engagement Employee Wellbeing Work Culture Holistic Support Employee Experience Growth Mindset
3 min read

Facilitate a Growth Mindset

By Juliana Withers, Customer Success Team on Mar 9, 2022 10:14:43 AM

One of the many benefits of Truvelop is the messaging our Customer Success team sends to leaders and managers on the 1st and 15th of every month. Through Truvelop Tips, we share best practices, proactive recommendations, and quicks tips with end users on various topics. Here is an excerpt from the most recent Truvelop Tip: Facilitate a Growth Mindset.

12 min read

What You Missed in February

By Juliana Withers, Customer Success Team on Mar 2, 2022 10:47:38 AM

With retention continuing to be a major focus for many organizations, we wanted to get creative with how we can engage, motivate, and inspire employees.  When Managers are caught up in the day-to-day, it can be easy to forget about all that an employee has achieved.  However, when we take a moment to pause and reflect, we can highlight the unique attributes that the employee brings to the team and organization's overall success.  Everyone plays a crucial role, so let's remind our employees that their contribution matters.  

Topics: Continuous Performance Management Employee Engagement Work Culture Two-Way Communication Holistic Support Employee Experience
7 min read

Customer Success Story: Independence Housing Authority

By Juliana Withers, Customer Success Team on Feb 25, 2022 11:07:57 AM

Independence Housing Authority, based out of Independence, Missouri, is dedicated to the creation and maintenance of quality affordable housing, fostering a community founded on respect and decency.  That same foundation of respect and decency is afforded to their staff as well, as they leverage Truvelop to increase transparent communication focused on growth and support.   

Topics: Continuous Performance Management Employee Engagement Work Culture Transparent Communication Inside the App Employee Experience
2 min read

What Makes a Meaningful Performance Check-In?

By Juliana Withers, Customer Success Team on Feb 23, 2022 1:13:50 PM

Topics: Employee Evaluation Continuous Performance Management Communication Employee Feedback Employee Engagement Employee Development Work Culture Two-Way Communication Employee Experience Collaboration
3 min read

Employee-Facing Truvelop Tips

By Juliana Withers, Customer Success Team on Jan 26, 2022 1:53:26 PM

As part of our ongoing customer success strategy, our team sends out Truvelop Tips twice a month to all of the Managers from our client base.  These messages highlight different management and development best practices and how Managers can be optimizing their Truvelop experience.  These have been a great way to engage our Managers and keep bringing them back to the app.  

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