Juliana Withers, Customer Success Team

Juliana Withers, Customer Success Team


Recent posts by Juliana Withers, Customer Success Team

3 min read

Employee-Facing Truvelop Tips

By Juliana Withers, Customer Success Team on Jan 26, 2022 1:53:26 PM

As part of our ongoing customer success strategy, our team sends out Truvelop Tips twice a month to all of the Managers from our client base.  These messages highlight different management and development best practices and how Managers can be optimizing their Truvelop experience.  These have been a great way to engage our Managers and keep bringing them back to the app.  

3 min read

New Year, New Hires: Onboarding Best Practices

By Juliana Withers, Customer Success Team on Jan 19, 2022 2:14:00 PM

Today we hosted our monthly Truvelop User Community Lunch and Learn and focused on the topic of onboarding.  With so many organizations recovering from the Great Resignation and rebuilding their numbers, onboarding has been a top priority to start 2022.  For that reason, we wanted to explore different Onboarding Best Practices and highlight the tools and resources available within Truvelop to help.  Whether it's sending an Onboarding Spark or using one of our Individual Development Planning, we're here to help our users onboard their new hires with ease.  

Topics: Onboarding Employee Engagement Motivation Employee Wellbeing Work Culture individual development plan Two-Way Communication Employee Experience Recognition SMART Goals
1 min read

Welcome Design Collective!

By Juliana Withers, Customer Success Team on Jan 12, 2022 9:49:54 AM

Welcome Design Collective!  Last month, we began the onboarding process of our newest customer, Design Collective, an architecture firm with offices out of Baltimore and Chicago. Daphne Sarra, HR Manager, and Linda Fidazzo, Director of HR and Office Management, shared:

Topics: Employee Evaluation Continuous Performance Management Employee Engagement Work Culture Employee Experience Recognition
7 min read

What You Missed in December

By Juliana Withers, Customer Success Team on Jan 5, 2022 10:28:12 AM

In December, we saw a theme of Meaningful Reflection to Renew Commitment.  At the end of every year, people tend to reflect on all that occurred these past twelve months.  From major milestones and achievements, to obstacles and rough patches, there is a lot to sift through.  However, if we approach reflection with the intention of identifying takeaways to shape a better year ahead, then it can become a meaningful exercise that helps grow.  

Topics: Employee Evaluation Continuous Performance Management Communication individual development plan Reflection
2 min read

Welcome GNA!

By Juliana Withers, Customer Success Team on Dec 22, 2021 11:14:43 AM

Welcome Gladstein, Neandross, and Associates!  Last month, we had the opportunity to onboard one of our latest customers, GNA, a leading clean transportation and energy consulting firm based out of Santa Monica, California.  As we finished up our trainings, Director of Personnel and Culture, Michael Trust, shared,  

Topics: Continuous Performance Management Communication Employee Engagement
3 min read

Using Meaningful Reflection to Renew Commitment

By Juliana Withers, Customer Success Team on Dec 15, 2021 2:07:01 PM

One of the many ways that Truvelop supports our customers is by offering monthly user community Lunch and Learns.  Each month has it's own theme that looks at current performance trends, how it may be affecting a Manager's experience, and what Managers can be doing to grow and develop as leaders for their teams.  In December's User Community Lunch and Learn, Truvelop Managers came together to learn about the importance of reflection and the different types of reflection they can be using. They also reviewed the various tools in Truvelop that can help make the reflection process as easy as possible, such as our Generate Report tool, Meaningful Touchpoints Guides, and Individual Development Plans. Lastly, Managers explored how they can connect their 2021 reflection process to their 2022 commitments by identifying any gaps and obstacles, and how they can overcome those barriers to success.  

Topics: Communication 2021 Performance Management Employee Engagement Employee Development Employee Experience Reflection
8 min read

Customer Success Story: Harkins Builders

By Juliana Withers, Customer Success Team on Dec 8, 2021 10:16:28 AM

As one of our original customers, we started our journey with Harkins Builders out of Columbia, Maryland back in September 2019.  When Harkins decided to partner with Truvelop, they were looking to: 

Topics: Employee Evaluation Continuous Performance Management Coaching Culture Work Culture Employee Experience
7 min read

What You Missed in November

By Juliana Withers, Customer Success Team on Dec 1, 2021 10:36:00 AM

In November, we saw a theme of Giving Thanks to Give It Your All.  With the holidays and the new year coming up, it is time to take stock of what we appreciate most in our day-to-day.  Reflecting on the positives can help to bring a lighter perspective on our experiences and boost morale, motivation, and engagement.  Practicing gratitude can even improve our relationships! When we take a moment to reflect on what we are thankful for, we are able to return to our work, refreshed and refocused, with a clear sense of our purpose.  As we enter the final push of the year, that sense of purpose can carry us through successfully.  

Topics: Appreciation Work Culture Holistic Support Employee Experience Gratitude
4 min read

In Review: BSCAI Contracting Success Conference

By Juliana Withers, Customer Success Team on Nov 24, 2021 8:16:13 AM

Topics: Continuous Performance Management Employee Feedback Employee Engagement BSCAI
3 min read

Giving Thanks to Give It Your All

By Juliana Withers, Customer Success Team on Nov 10, 2021 5:51:34 PM

Earlier today, Customer Success Team Member Juliana Withers hosted November's Truvelop User Community Lunch and Learn.  This month's topic was all about Giving Thanks to Give It Your All. With the holidays quickly approaching, our team wanted to take a moment to reflect and give thanks. Practicing regular gratitude has been shown to improve physical and mental health, strengthen relationships, and decrease stress. With so many positives associated with expressing gratitude, we decided to highlight some examples of how Managers can express gratitude to their team, to their organization, and to themselves.  Juliana finished the Lunch and Learn with a guided gratitude meditation, leaving everyone feeling a bit more centered and refocused for their afternoons. 

Topics: Employee Engagement Employee Wellbeing Work Culture Manager-Employee Relationships Gratitude

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