As part of our ongoing customer success strategy, our team sends out Truvelop Tips twice a month to all of the Managers from our client base. These messages highlight different management and development best practices and how Managers can be optimizing their Truvelop experience. These have been a great way to engage our Managers and keep bringing them back to the app.
Recent posts by Juliana Withers, Customer Success Team
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Today we hosted our monthly Truvelop User Community Lunch and Learn and focused on the topic of onboarding. With so many organizations recovering from the Great Resignation and rebuilding their numbers, onboarding has been a top priority to start 2022. For that reason, we wanted to explore different Onboarding Best Practices and highlight the tools and resources available within Truvelop to help. Whether it's sending an Onboarding Spark or using one of our Individual Development Planning, we're here to help our users onboard their new hires with ease.
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Welcome Design Collective! Last month, we began the onboarding process of our newest customer, Design Collective, an architecture firm with offices out of Baltimore and Chicago. Daphne Sarra, HR Manager, and Linda Fidazzo, Director of HR and Office Management, shared:
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In December, we saw a theme of Meaningful Reflection to Renew Commitment. At the end of every year, people tend to reflect on all that occurred these past twelve months. From major milestones and achievements, to obstacles and rough patches, there is a lot to sift through. However, if we approach reflection with the intention of identifying takeaways to shape a better year ahead, then it can become a meaningful exercise that helps grow.
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Welcome Gladstein, Neandross, and Associates! Last month, we had the opportunity to onboard one of our latest customers, GNA, a leading clean transportation and energy consulting firm based out of Santa Monica, California. As we finished up our trainings, Director of Personnel and Culture, Michael Trust, shared,
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One of the many ways that Truvelop supports our customers is by offering monthly user community Lunch and Learns. Each month has it's own theme that looks at current performance trends, how it may be affecting a Manager's experience, and what Managers can be doing to grow and develop as leaders for their teams. In December's User Community Lunch and Learn, Truvelop Managers came together to learn about the importance of reflection and the different types of reflection they can be using. They also reviewed the various tools in Truvelop that can help make the reflection process as easy as possible, such as our Generate Report tool, Meaningful Touchpoints Guides, and Individual Development Plans. Lastly, Managers explored how they can connect their 2021 reflection process to their 2022 commitments by identifying any gaps and obstacles, and how they can overcome those barriers to success.
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As one of our original customers, we started our journey with Harkins Builders out of Columbia, Maryland back in September 2019. When Harkins decided to partner with Truvelop, they were looking to:
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In November, we saw a theme of Giving Thanks to Give It Your All. With the holidays and the new year coming up, it is time to take stock of what we appreciate most in our day-to-day. Reflecting on the positives can help to bring a lighter perspective on our experiences and boost morale, motivation, and engagement. Practicing gratitude can even improve our relationships! When we take a moment to reflect on what we are thankful for, we are able to return to our work, refreshed and refocused, with a clear sense of our purpose. As we enter the final push of the year, that sense of purpose can carry us through successfully.
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Earlier today, Customer Success Team Member Juliana Withers hosted November's Truvelop User Community Lunch and Learn. This month's topic was all about Giving Thanks to Give It Your All. With the holidays quickly approaching, our team wanted to take a moment to reflect and give thanks. Practicing regular gratitude has been shown to improve physical and mental health, strengthen relationships, and decrease stress. With so many positives associated with expressing gratitude, we decided to highlight some examples of how Managers can express gratitude to their team, to their organization, and to themselves. Juliana finished the Lunch and Learn with a guided gratitude meditation, leaving everyone feeling a bit more centered and refocused for their afternoons.